Multi-user mode is an amazing feature of QuickBooks that facilitates multiple users to work simultaneously on the same company file. Activating the multi-user mode in QuickBooks is a simple process. However, many users face the “QuickBooks multi-user mode not working” issue when they try to switch to the multi-user mode. Facing the multi-user mode issue slows down your productivity, and hence, you need to resolve the error at the earliest. If you are facing this issue, go through this post to learn the different techniques to fix the QuickBooks multi-user mode not working issue.
Does QuickBooks Multi User mode not working issue pops up on your screen? Call our experts at +1-877-752-9120 to know the quickest and the precise solutions.
Why Are You Unable to Use the QuickBooks Multi User Mode Error?
Thousands of factors are responsible for provoking the QuickBooks multi-user mode not working error. A few prominent causes of this error are:
• The QuickBooks database server manager is not running on your system.
• Hosting settings on your network are not properly configured.
• Improper installation of QuickBooks application on your system.
• QuickBooks database server manager does not have the proper permissions to access the company file.
• The system firewall is blocking QuickBooks from switching to the multi-user mode.
Different Types of Errors Occur in QuickBooks Multi-User Mode
Multi-user mode is a compelling feature of QuickBooks, which allows multiple users to work simultaneously on the same company file. However, while setting up the multi-user mode, you might encounter multiple errors, listed below:
• QuickBooks Multi User Mode Not Working Issue.
• Can Not Switch to the Multi-User Mode.
• H series error H 101, H 505, H 202.
• Unable to access the Company file error.
• The application closes when switching to multi-user mode.
Various Ways to Fix QuickBooks Multi User Mode Not Working Issue
It is the most common issue faced by the users while trying to switch from the single user mode to the multi user mode. Let us explore the different solutions used to fix the error.
Solution 1: Run the QuickBooks Database Server Manager
Simply running the QuickBooks database server manager will fix the issues caused by the inappropriate firewall permissions. The steps used to run the QBDBSMGr in order to fix the multi-user mode not running issue are:
• On the server system, open the QuickBooks database server manager and click on the Browse option.
• Now, locate the company file having the issue and press the SCAN NOW button after selecting the company file.
• It will automatically fix the issue coming in the QuickBooks company file.
Solution 2: Make Sure Essential QuickBooks Services are Running
You will face the QuickBooks multi-user mode not working issue if the essential QuickBooks services stop working.
• On your system, press the Windows + R keys together to open the RUN command.
• In the run command window opened on your system and press the enter key. It will open the service window.
• Type “Services. Msc” in the opened window and look for the QuickBooks DBXX service. Here, ensure that the status of the service is either Running or Start. If not, make it by taking the necessary steps.
• In the Recovery tab, restart the service for the First, second and subsequent failures.
• Lastly, press the OK button that appears on your screen to end the process.
Solution 3: Run the QuickBooks File Doctor
QuickBooks file doctor is an amazing tool used to fix the various issues coming within the company file. You can use the following steps to run the QuickBooks file doctor.
• As an initial step, you need to download and install the QuickBooks tool hub in your system.
• After that, move toward the company file issue tab and look for the QuickBooks file doctor button.
• Click on the QuickBooks File Doctor button to run the tool and pick the company file having the issue.
• Ahead, pick the “check your file and network” option that appears on your screen and press the Continue button.
• Enter the admin credentials when asked and press the Continue button to run the tool.
• The file doctor tool will automatically fix the issues in the company file.
Solution 4: Run the QuickBooks Database Server Manager
Some users have reported that running the QuickBooks database server manager will rectify the issue of the multi-user mode not working. The steps used to run the QuickBooks database server manager are as follows:
• On the server system (hosting the company file), open the QuickBooks database server manager.
• In the opened window, pick the Scan Folder tab.
• Further, click on the Browse button to pick the company files.
• Once selected, press the OK button and press the START SCAN button.
Solution 5: Configure the Multi-User Mode Settings
The improper multi-user mode settings will provoke the issue of the multi-user mode not working. Steps which will guide you in resolving the multi-user mode not working issue are:
• Open the QuickBooks application on any of the workstations.
• Click on the File menu option and then choose the utility option.
• If the “Host Multi-user Setup” is displayed in the drop-down menu, then proceed to the next workstation as this workstation is not causing the issue.
• However, if “Stop hosting multi-user access” is displayed in the workstation, pick it.
• Repeat the same steps on each of the workstations where the QuickBooks multi-user mode is not working issue is displayed.
Bottom Line
QuickBooks Multi User mode not working issue restricts the users from accessing the company file in the multi user environment. The methods explained in this blog are picked by the QuickBooks experts, and you can easily implement them independently. However, in case, you still need the help of the experts, then, feel free to call our experts at +1-877-752-9120. They will definitely help you in troubleshooting the issue.
